To use Information Technology system in the
best possible manner, consultancy services have been set up which primarily
focus on businesses in order to help them achieve their aim and objectives. The
industry includes services such as writing,
testing and supporting custom software, planning and designing integrated
hardware as well software to combine communication. Sometimes, apart from the advisory these consultancy firms offer,
they directly take over certain business activities or sectors concerning IT
tasks, which is referred to as outsourcing and is becoming an increasingly
adopted trend by many of the larger business organizations. This four tier
system under the IT industry takes form of professional services firms, which
require heavy fees in return of professional workforce, staffing firms that
temporarily give businesses skilled people for the performance of a particular
task, independent consultants who are self-employed and Information Technology
security consultants. With increased use of technology and telecommunication services and the need of businesses to
remain flexible and responsive to the changing environment, has allowed IT
consulting and services industry to grow and expand. Reasons why such services
are acquired include businesses to take external advice, consultants
specialized advice, either obtain temporary help for a specific project or
outsource all or partially its IT activities. In 2014, it was analyzed the
industry had an annual revenue of $363 billion and annual growth rate of 4.1%
over a period from 2009-2014.
According to the research of Harvard
Business School, it has found out that the industry will continue to reach new
heights of expansion. By the end of this decade, it is expected that at least
60% of the transactions will be computer to computer, which will speed up the
transactions in such a way that from automatic placement of orders to suppliers
to the delivery of finished goods to consumers, all will be done with a direct
supply chain management. Moreover, the help it provides to most of the
businesses, for example, Boston Consulting Group and McKinsey have developed a
new framework, which is designed to assist management in running business
operations and handling problems. This is also a significant factor contributing to its
success since it has become a crutch to the large corporations. The use of IT
services such that in order to bring changes in structure, organizational
culture, employees, process and leadership aid the element of agility among the
organization.
Gartner
sets the IT services growth rate at a nominal value of 2.2 percent for this
year, but predicts that pace will quicken to 4.6 percent in 2014, and 5.2% in 2015
and 2016, respectively. On the other hand, IDC has
forecasted that globally the IT market will grow at annual rate of 4.1% until
2017. However, Accenture-one
of the IT consulting businesses has seen its revenue to fall by 2% in US
dollars in May, as compared to last year at the same date. Also there is a drop
in demand for its enterprise resource planning services. But many other
companies offering technology advisory services and systems integration don’t
seem to be affected that way and continue to follow the growth trend like the
entire industry altogether.
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